Are you having a problem with your house or landlord? Then you can file a complaint. You can also do this anonymously.
Is your home not clean or safe, or is something broken? Perhaps you are having trouble with mould, a defective heating or leakage, for example. Report this to the landlord first. This is often your employer, housing association or employment agency. You have a right to a safe home. If the landlord does not respond, seek help from the municipality.
If you are faced with harassment, discrimination or excessive rent, you can also report that to the municipality. The municipality may warn or fine your landlord. This could happen if your landlord behaves aggressively, for example, or if the landlord enters your house without reason. You may report this anonymously.
Sometimes it helps to seek legal assistance, for example if you have a dispute about the rent or your rights as a tenant. Call Het Juridisch Loket free of charge on 0800-8020. The people who work there give advice in clear language and explain what you can do.
Always report this to your landlord. The landlord must ensure that the home is safe and works as it should. If the landlord does not respond, you can also go to the municipality. It can refer you to the Huurcommissie, Het Juridisch Loket or the legal advice centre.
If you are experiencing problems such as harassment, discrimination or poor service from your landlord, you can report a complaint anonymously to your municipality. The municipality may then give your landlord a warning or a fine. You can also seek advice from Het Juridisch Loket.
You can get free help from Het Juridisch Loket. The people who work there provide advice on your rights as a tenant. You can call 0800 80 20 to make an appointment. The municipality can also help you if you have a problem with the landlord or the house.
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