You use energy in your home for lighting, heating, cooking, electrical appliances and hot water. You pay energy bills to an energy company every month.
In the Netherlands, you use gas and electricity. Gas heats your home and water. You use electricity for lights and appliances. You pay an energy bill every month. Once a year, you get an annual statement. If you have used less energy, you will get money back. If you have used more, you will have to pay extra.
You often get to choose your own energy supplier. Prices and contracts vary for every energy company. A contract can be fixed or variable. With a fixed contract, you pay the same price for a while. With a variable contract, the price may change. This happens when energy prices rise or fall.
You save money by using less energy. Turn off the light when you leave a room. Take shorter showers. Turn devices off completely. Turn the heating down or off when you are not at home. That way you consume less gas and electricity and pay less money.
If you are struggling to pay your energy bills,
You choose an energy company and fill in your details, often online. You do not have to terminate your old contract yourself. The new energy company will do that for you. You will then receive a letter with an explanation and the start date of your new contract.
The energy company is not allowed to cut off your energy without a reason. Your municipality can help you if you are struggling to pay the energy bill. Sometimes you can agree a payment arrangement. You can also seek advice on how to save energy. You are not alone.
Every month, you pay an advance. The energy company calculates this advance. For example, the company asks how big your house is, how many people you live with, and what appliances you use. You receive an annual statement once a year. The energy company calculates how much energy you have actually used. If you have used less, you will get a refund. If you have used more, you will pay extra.
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