You can use a DigiD for the online services of government organisations.
For example, you need a DigiD to arrange matters online with your health insurer. You can also use a DigiD to make an application to the UWV (Employee Insurance Agency). Having a DigiD means that you no longer have to physically go to a service point for everything you need.
To apply for a DigiD, you must be in possession of:
- a valid proof of identity (passport or ID card)
- citizen service number (BSN)
- mobile phone on which you can receive text messages both in the Netherlands and abroad
- an e-mail address.
To obtain a DigiD, you must be registered in the Netherlands. How to apply for your DigiD depends on how you are registered (see also: I am not registered yet; where do I arrange my registration in the Netherlands? If you do not know how you are registered or accidentally choose the wrong application process, you will be automatically redirected to the correct application process based on your BSN (Citizen Service Number).
If you are registered as a resident of a municipality, the procedure is as follows:
- Go to www.DigiD.nl and select ‘Aanvragen’ (Apply).
- During the application, select 'I live in the Netherlands'. Remember your user name and password.
- A letter with an activation code will be sent to your home within three working days at the latest. The time of arrival depends on the mail delivery in your area. Important note: the letter is sent to the address where you are registered with your municipality in the Basic Registration of Persons (BRP).
If you are registered as a non-resident*, please follow these steps:
- Go to www.DigiD.nl and select ‘Aanvragen’ (Apply).
- During the application, select 'I do not live in the Netherlands'. Remember your user name and password.
- After completing the application, you will receive a service point code. Take the desk code to one of the DigiD service points or to the Netherlands Worldwide video call desk (from abroad) within 30 days of the date of your application. There you will be given the activation code for your DigiD.
- Before you can go to the DigiD desk for the activation code, you will need to make an appointment with the DigiD desk where you want to collect the code. Do this as soon as possible. You may have to wait a while.
Please note that because some of the DigiD service points are very busy, the waiting time for an appointment may sometimes be longer than the validity period of your service point code (30 days). For that reason, please make an appointment at the service point of your choice before applying for a DigiD account.
* If you are registered as a non-resident but have lived in the Netherlands for more four months, you should first register as a resident at the municipality where you are staying.
If you are abroad, you can also receive your DigiD activation code via video call. Or you can pick up your activation code at a DigiD service point abroad.
You must collect your activation code yourself. You cannot authorise someone else to do this.
If you expect to work or live in the Netherlands for more than four months, you should register with the municipality where you will be living.
See also: What should I do if I want to work or live in the Netherlands for more than four months?< 1}
If you expect to work or live in the Netherlands for less than four months, you can register at one of the 19 RNI service points. This is possible in the municipalities of Alkmaar, Almelo, Amsterdam, Breda, The Hague, Doetinchem, Eindhoven, Groningen, Goes, Heerlen, Leeuwarden, Leiden, Nijmegen, Rotterdam, Terneuzen, Utrecht, Venlo, Westland and Zwolle.
If you stay abroad:
- In order to apply for DigiD, you will need:
- A valid identity document (passport or identity card)
- You have a citizen service number (BSN). If you do not have a BSN, find out how to get one.
- You have a telephone that can receive text messages (SMS) both in the Netherlands and abroad.
- You have an email address.
- Apply for DigiD though the website DigiD: Application (abroad) | Personal data. You will receive a service desk code by email and by SMS. This code is valid for 30 days.
- With the service desk code, you can collect a DigiD activation code by arranging a video call through the netherlandsworldwide.nl website. You can also collect the DigiD activation code at one of the collection points abroad: Collecting a DigiD activation code abroad | NetherlandsWorldwide.
- Attention! The video call can only be held in Dutch and English and sometimes in Spanish or French. If you do not communicate in these languages, ask your family or friends to help you. For more information, visit: Collecting your DigiD activation code via video call | Netherlands Worldwide
- After you receive the activation code, you need to activate your DigiD within 21 days after collecting the activation code.
- If you receive, or will soon be receiving, a Dutch General Old Age Pension (AOW), you can apply for DigiD via the Social Insurance Bank (SVB). You will not need to go to a DigiD service desk or make a video call.
- If you don't have a DigiD, but do have another EU-approved login key, you can use this to access and use the online services of Dutch organisations. In that case you do not require a DigiD.
Be careful. DigiD is personal: do not communicate your username and password to others.
Read more about DigiD here: Registering in the Netherlands | Work in NL